Frequently Asked Questions
Q: What areas do you serve?
A: ModWell Hair Co. proudly serves the Portland metro area and nearby communities. Our mobile stylists travel throughout:
Portland, Beaverton, Hillsboro, Tigard, Tualatin, Lake Oswego, West Linn, Oregon City, Milwaukie, Gresham, Happy Valley, Clackamas, Newberg, McMinnville, and Salem.
If you’re just outside these areas, reach out — we often accommodate extended visits or can help connect you with trusted stylists nearby.
Q: Do you come to private homes or just care facilities?
A: Both! We provide in-home appointments for individuals and group bookings for assisted living, memory care, hospice, and rehabilitation facilities.
Q: What’s included in a typical visit?
A: Each appointment includes a full professional haircut or style, cleanup, and light finishing. We bring everything needed — towels, cape, and tools — so you can simply relax in your own space.
Appointments & Booking
Q: How do I book an appointment?
A: call, text or email us.
Q: How far in advance should I book?
A: We recommend scheduling 1–2 weeks ahead, especially for group or facility bookings.
Q: Do you require a deposit?
A: Some services or events require a small deposit to hold your time slot. Deposits go toward your final total.
Q: What’s your cancellation policy?
A: We kindly ask for 24-hour notice for cancellations or reschedules. Same-day cancellations may forfeit the deposit due to travel and time commitments.
Services & Pricing
Q: How much do your services cost?
A: Individual haircut prices start at $85, and we offer discounted group rates for facilities when multiple residents are booked on the same day. Custom estimates are available for large events or special styling sessions.
Q: Do you offer color, perms, or other salon services?
A: Yes! We provide on-site coloring, toning, and styling depending on client needs and environment. Some chemical services may require additional setup or ventilation — please contact us for details.
Accessibility & Safety
Q: What if my loved one has mobility limitations or memory care needs?
A: We are experienced in working with seniors, hospice patients, and clients with cognitive or mobility challenges. We bring patience, compassion, and adaptable tools to make every service safe and comfortable.
Q: Do you sanitize your tools between clients?
A: Yes — all tools, brushes, and surfaces are thoroughly cleaned and sanitized before and after every appointment.
Other Questions
Q: Can you provide services for special events or weddings?
A: Definitely! We offer event hairstyling and can bring a full team of licensed stylists for weddings, photoshoots, or themed events.
Q: How do facility managers schedule group visits?
A: Contact us through our Inquiry Form or email to discuss headcount, timing, and rates. We provide clear contracts and arrival times for each group booking.